Interview with Suzanne Carlson

View Suzanne Carlson's full profile

Professional Truck Driver

Long-Haul Transportation

Oregon, U.S.

Professional truck driver based in Oregon

Suzanne Carlson reflects on two decades in professional trucking, the discipline required to navigate shifting road conditions, and what it means to build trust through consistency and preparedness.

How do you define your role today beyond your formal title?

I see myself as someone who keeps supply chains moving while representing professionalism and safety on the road. Every load I carry connects people to the products they depend on, whether that’s food, building materials, or essential goods. I also try to be a resource for newer drivers, especially women entering the field, by showing that consistency and preparation matter more than anything else.

What decisions occupy most of your attention right now?

Route planning and real-time adjustments take up a lot of my focus. Weather conditions in the Pacific Northwest can shift quickly, and traffic patterns change throughout the day. I’m constantly weighing safety, delivery windows, and road conditions to make sure I’m making the right call for each situation.

What part of your work has become more complex over the last few years, and why?

Traffic congestion has intensified, particularly around Portland and other urban corridors. What used to be predictable windows for deliveries now require more flexibility and communication with dispatch. At the same time, driver shortages mean fewer experienced professionals on the road, which changes how everyone navigates shared highway space.

How do you decide where to spend your personal time and energy as a leader?

I focus on the fundamentals that build trust: thorough inspections, staying mentally sharp during long shifts, and maintaining healthy routines. I also make time to mentor drivers who are just starting out, because I know how much the right guidance early on can shape someone’s career. Consistency in the small things creates reliability over time.

What assumptions about your industry or role do you regularly challenge?

People often assume trucking is simple or monotonous. In reality, it requires constant attention, problem-solving, and adaptability. Road conditions, weather, regulations, and logistics all shift daily. I challenge the idea that safety is just about following rules—it’s about discipline, awareness, and respect for the environment you’re operating in.

How do you measure progress when outcomes take years to fully materialize?

I look at consistency. On-time deliveries, zero incidents, clean inspections, and positive feedback from dispatch all add up over time. Progress in this work isn’t flashy. It’s about showing up prepared every single day and knowing that reliability builds a reputation you can’t buy or shortcut.

What has experience taught you that you could not have learned earlier in your career?

Experience taught me how quickly conditions can change and how important it is to stay calm when they do. Early on, I thought preparation was enough. Now I understand that adaptability and judgment matter just as much. You learn to read situations faster and trust your instincts when something doesn’t feel right.

How do you balance conviction with openness when making high-stakes decisions?

I rely on preparation and data—weather reports, road conditions, equipment checks—but I stay open to changing course if new information comes in. Conviction comes from knowing I’ve done my homework. Openness comes from respecting the unpredictability of the road and understanding that rigid thinking can be dangerous.

What responsibilities come with visibility that people outside leadership often underestimate?

People watch how you handle pressure, whether you cut corners, and how you treat others. Younger drivers, especially women, notice if you’re willing to share what you know or if you keep to yourself. Being visible means your actions set a standard, whether you intend them to or not.

What kind of impact do you hope your work will have beyond your current role?

I hope to help change perceptions about who belongs in trucking and what professionalism looks like in this industry. If my consistency and approach encourage more people, particularly women, to consider this career seriously, that would mean a lot. Transportation depends on skilled, committed people, and I want to contribute to building that culture.